Notes from the practice
Short pieces on measuring digital service orchestration — written for the people who own the seams between services.
Handoffs hide in averages
Why mean latency across a digital service chain can look healthy while customers still wait.
Name the owner of every seam
Orchestration analytics stall when no one owns the moment one service passes work to another.
What a cutover brief should show
A practical outline for presenting orchestration risk before you retire or replace a digital service.