Name the owner of every seam
Orchestration analytics stall when no one owns the moment one service passes work to another.
Digital service orchestration fails in the seams. If Team A’s “complete” event is not Team B’s “accepted” event, dashboards disagree and tickets multiply.
Before you add more charts, assign an owner to each handoff moment and agree the event name both sides will emit. Application analytics only help when the dictionary is shared.
A short glossary — service name, handoff event, owner, escalation path — often unlocks more progress than a new warehouse table.