Privacy policy

Digital Service Fusion (“we”, “us”) respects your privacy. This policy explains how we handle personal information when you use digitalservicefusion.digital or work with us on application analytics engagements for digital service orchestration.

Who we are

Digital Service Fusion, On Wah Ind Bldg, Sha Tin, Hong Kong. Contact: hello@digitalservicefusion.digital, +852 2690 1229.

Information we collect

From contact forms and email: name, email, organisation, engagement interest, and the message you send. From engagements: business contacts, and application or operations data you choose to share for analysis. From the site: technical logs such as IP address, browser type, and pages visited, and — if you accept optional cookies — aggregate visit analytics.

How we use information

We use it to respond to enquiries, prepare proposals, deliver agreed analytics work, invoice where applicable, improve the site, and meet legal obligations. We do not sell personal information.

Sharing

We may share information with service providers who host email or infrastructure under confidentiality obligations, or when required by law. Client application data shared for an engagement is not used for unrelated marketing.

Retention

Enquiry records are kept as long as needed to manage the relationship and for reasonable business records. Engagement materials follow the retention stated in the proposal, then are deleted or returned on request where practicable.

Cookies

See our Cookie Policy. Essential cookies support basic site function. Optional analytics cookies run only if you accept.

Your choices

You may request access, correction, or deletion of personal information we hold about you, subject to legal exceptions. Email hello@digitalservicefusion.digital.

International transfers

Tools we use may process data outside Hong Kong. We take reasonable steps to ensure appropriate safeguards for such processing.

Updates

We may update this policy and will revise the date above when we do.